When will my item(s) ship?

We ship most orders within 1-3 business days after receiving payment.

How will my item(s) be shipped?

Your item will ship either USPS or FedEx. If it is a very small/light item it will be sent 1st class mail (for USA customers), and if it is over 3lbs it will be mailed FedEx. Orders outside the USA will ship USPS Global Priority Mail.

How long will it take to get my item(s)?

If you are in the USA- typically 3-7 business days. Outside the USA may take several weeks.

What type of payments do you accept?

We accept all credit cards and PayPal. You can also pay with your checking account through PayPal.

Do you ship to my country?

Yes- we ship internationally every day.

Do I have to pay tax/import duties/VAT on my shipment?

Yes- this is not controlled by us- but is a function of buying internationally.

Is everything on your website in stock?

Our inventory is updated hourly, but sometimes mistakes do happen. If you see it on our website then 99% of the time it is in stock.

Do you offer expedited shipping- 2 day or overnight?

Yes- for 48 State USA customers- you can pick this option in checkout.

Will you mark my item as a gift so I can save on taxes in my country?

No- never. this is illegal.

Will you ship via UPS or other ways that are not listed on your website?

Sorry- we only ship via the methods listed.
We are here to help!
866-995-9918
Help is:
Orders | Returns | FAQ | Contact Us | Site Map | About Us | Wheel and Sprocket is Upfront